Using Spottr,
means agreeing to these terms.

The service

Spottr runs always-on AI competitor monitoring on the watchlist targets you add: always-on diffs from public sources (web pages, X, app stores, product-review sites), ranked into opportunity alerts, and rolled up into a Monday-morning weekly digest. See /#features, /#how-it-works, and the full tier breakdown on /pricing.

Acceptable use

Three rules, no more:

• No scraping into Spottr of anything illegal. Don’t add watchlist targets for content you don’t have the right to monitor (private or paywalled material, content you don’t own and aren’t authorised to track). Spottr is built for tracking publicly visible competitor surfaces.
• No resale or rebroadcast of the alerts feed. The alerts you receive are for your internal use. You may summarize them for your team, but you may not repackage, resell, or rebroadcast the raw feed to a third party.
• Single account per person; no sharing of credentials across teams. Team and Agency plans are designed to share access across members of a single organisation — contact us if a Team or Agency seat is what you actually need.

Webhooks & forwarding

When you turn on forwarding, Spottr POSTs alerts to a URL you supply. That delivery is at your own risk. Spottr is not liable for downstream delivery, including — but not limited to — the destination endpoint’s availability, the receiving CRM or system, retry behaviour, idempotency on the consumer side, secrets embedded in the URL, or how the receiving party stores the forwarded payload. Use HTTPS for any hook target, and rotate any URL-embedded tokens on a regular schedule.

Billing

Paid subscriptions are processed by Stripe as the named payment sub-processor, and the application is hosted and operated on Polsia as the named platform sub-processor. Spottr itself handles no card data. There are no pro-rata refunds for partial periods: when you cancel, your access continues through the period already paid for, and the renewal simply stops. Reactivating a cancelled plan is a fresh checkout through @/lib/stripe-billing — the same flow you used the first time. The full tier breakdown is on /pricing.

Account termination

Spottr may suspend or terminate accounts that abuse the service, violate Acceptable Use, or cause harm to other users or to the platform. Where we can, we will tell you why before we act, and give you a chance to fix the issue.

Intellectual property

Spottr and the Spottr mark are ours. The alerts the service generates are informational — derived from publicly visible sources — and are provided as-is, with no warranty of accuracy, completeness, or fitness for a particular purpose. Don’t rely on them for regulated decisions (legal, financial, medical).

Governing law

These terms are governed by the laws of [jurisdiction]. Disputes will be resolved in [venue].

Contact

Questions about these terms, billing disputes, or termination appeals: spottr-3@polsia.app.